10to8 Widget

Requester

Subject

Description

Type of question

<div class="control-group ticket_section">
                 <label class=" required control-label cf_what_part_do_you_have_issues_with_1306504-label " for="helpdesk_ticket_cf_what_part_do_you_have_issues_with_1306504">What part do you have issues with?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_what_part_do_you_have_issues_with_1306504_60000109624" name="helpdesk_ticket[custom_field][cf_what_part_do_you_have_issues_with_1306504]"><option value="">...</option>
<option value="Calendar Sync">Calendar Sync</option>
<option value="Availability">Availability</option>
<option value="Messaging">Messaging</option>
<option value="Services">Services</option>
<option value="Log In">Log In</option>
<option value="Integrations">Integrations</option>
<option value="Online Payments">Online Payments</option>
<option value="Other">Other</option></select><div class="level_2"><label class="required">Issue details</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_issue_details_1306504_60000109624" name="helpdesk_ticket[custom_field][cf_issue_details_1306504]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">More information</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_additional_details_1306504_60000109624" name="helpdesk_ticket[custom_field][cf_additional_details_1306504]"><option value="">...</option>
</select></div><script type="text/javascript">
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_what_part_do_you_have_issues_with_1306504_60000109624').nested_select_tag({"data_tree":[["Calendar Sync","Calendar Sync",[["Sync into 10to8","Sync into 10to8",[]],["Sync out of 10to8","Sync out of 10to8",[]],["Error on the calendar sync page","Error on the calendar sync page",[]],["Issue with setting up the calendar sync","Issue with setting up the calendar sync",[]]]],["Availability","Availability",[["Issue with setting up my working hours","Issue with setting up my working hours",[["Error message on the availability page","Error message on the availability page"],["Changes to working hours do not show up on the calendar","Changes to working hours do not show up on the calendar"]]],["No slots available on the booking page","No slots available on the booking page",[["No slots for class bookings","No slots for class bookings"],["No slots for one-to-one bookings","No slots for one-to-one bookings"]]]]],["Messaging","Messaging",[["Customer Messaging","Customer Messaging",[["Issue with setting up customer messaging","Issue with setting up customer messaging"],["No text message has been send to the customer","No text message has been send to the customer"],["No email has been send to the customer","No email has been send to the customer"]]],["Staff Messaging","Staff Messaging",[["Error when setting up staff reminders","Error when setting up staff reminders"],["No text message was send to the staff member","No text message was send to the staff member"],["No email was send to the staff member","No email was send to the staff member"]]]]],["Services","Services",[]],["Log In","Log In",[["Password issues","Password issues",[["It won't accept my password","It won't accept my password"],["I did not get a password reset email","I did not get a password reset email"]]],["It's telling me my account is inactive","It's telling me my account is inactive",[]],["I am unable to accept a staff invite","I am unable to accept a staff invite",[["The staff invite was received less than 24 hours ago","The staff invite was received less than 24 hours ago"],["The staff invite was received more than 24 hours ago","The staff invite was received more than 24 hours ago"]]]]],["Integrations","Integrations",[["Zoom","Zoom",[["Zoom link was not created for meeting","Zoom link was not created for meeting"],["Error on Zoom page in 10to8","Error on Zoom page in 10to8"],["Can't connect Zoom","Can't connect Zoom"]]],["Microsoft Teams","Microsoft Teams",[["Microsoft Teams link was not created for meeting","Microsoft Teams link was not created for meeting"],["Error on Microsoft Teams page in 10to8","Error on Microsoft Teams page in 10to8"],["Can't connect to Microsoft Teams","Can't connect to Microsoft Teams"]]],["Salesforce","Salesforce",[["Appointments are not syncing to Salesforce","Appointments are not syncing to Salesforce"],["Customers are not syncing to Salesforce","Customers are not syncing to Salesforce"]]],["Zapier","Zapier",[["Error when connecting 10to8 and Zapier","Error when connecting 10to8 and Zapier"],["Error on my Zap","Error on my Zap"]]]]],["Online Payments","Online Payments",[["Can't connect Stripe","Can't connect Stripe",[]],["Can't connect PayPal","Can't connect PayPal",[]],["Can't connect SagePay UK","Can't connect SagePay UK",[]],["No payment taken on booking","No payment taken on booking",[]]]],["Other","Other",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"60000109624","subcategory_id":"helpdesk_ticket_custom_field_cf_issue_details_1306504_60000109624","item_id":"helpdesk_ticket_custom_field_cf_additional_details_1306504_60000109624"});
//]]>
</script>
            </div> 
                </div>

<div class="control-group ticket_section">
                 <label class="  control-label cf_how_many_appointments_do_you_book_per_month_1306504-label " for="helpdesk_ticket_cf_how_many_appointments_do_you_book_per_month_1306504">How many appointments do you book per month?</label>
            <div class="controls   ">
              <input class="  text section_field span12" id="helpdesk_ticket_custom_field_cf_how_many_appointments_do_you_book_per_month_1306504" name="helpdesk_ticket[custom_field][cf_how_many_appointments_do_you_book_per_month_1306504]" size="30" type="text" />
            </div> 
                </div>
      <div class="control-group ticket_section">
                 <label class=" required control-label cf_how_many_staff_members_do_you_want_to_add_to_10to8_1306504-label " for="helpdesk_ticket_cf_how_many_staff_members_do_you_want_to_add_to_10to8_1306504">How many staff members do you want to add to 10to8?</label>
            <div class="controls   ">
              <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_cf_how_many_staff_members_do_you_want_to_add_to_10to8_1306504" name="helpdesk_ticket[custom_field][cf_how_many_staff_members_do_you_want_to_add_to_10to8_1306504]" size="30" type="text" />
            </div> 
                </div>

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