10to8 offers a calendar for you to see and manage your upcoming appointments, as well as schedule further appointments. In this support guide we outline how to access the Dashboard, as well as ways you can use this to your benefit.
Sections
- How To Access The Dashboard
- How To Use The Dashboard
- Things to know
- How To Delete Your Dashboard Account
How To Access The Dashboard
In order to gain access to the 10to8 Dashboard, you need a confirmed appointment with a business that uses the 10to8 Appointment Scheduling Software. When an appointment is confirmed, you should receive a confirmation email. If you have not received an email we recommend getting in touch with the business you scheduled your appointment with.
In the confirmation email you will find a link labelled 'Click to view all your bookings.
Clicking this link will bring you to the customer dashboard.
You are then taken to a page where you are asked whether you would like to 'Create a new account' or 'login'.
If this is your first time accessing the dashboard, you will need to create a new account.
If you have already created a dashboard account previously, then click Log In.
Once you have selected the appropriate option and followed the sign-up / log in flow as necessary, you will be taken to the dashboard.
How To Use The Dashboard
Once you have gained access to the dashboard by following the 'How To Access The Dashboard' section of this guide, you will be greeted with the following page:
Here you will be able to see any bookings you are scheduled into, as well as several navigation options.
Managing Bookings
Any events you see on screen are bookings that you are scheduled into. Bookings that are faded are bookings that have not yet been confirmed by the company you are booking with.
You can click on any of these events to find out more information relating to them.
Once you have clicked onto a booking, a window opens that shows more details about your booking. You also have the ability to add the booking to your personal calendar, and contact the company you are booked with.
Schedule Another Booking
You may wish to schedule more appointments with the businesses you have previously booked with. To do so, click the + icon in the bottom-right corner of your dashboard.
This will open a window allowing you to select the company you wish to book with.
Once you select a company, you will then be shown a list of the services they offer.
Click 'See Times' to see all possible slots you can schedule. Follow the steps on the screen after selecting the time slot to request another appointment.
If you see a notice saying 'No Slots Available', we recommend getting in touch with the company directly as they may be able to assist you further.
Things to know
There are some aspects of the dashboard you may not often encounter. This section of the guide outlines these.
Booking Conflicts
If you see a red 'CONFLICT' notice on your calendar, it is because you have more than one booking scheduled for the same time To resolve this, you will need to reschedule one of the appointments. You can do so by contacting the company you booked with.
Accessing The Dashboard Without A Confirmation Email
If you wish to access the dashboard easily, we recommend bookmarking the dashboard.
How To Delete Your Dashboard Account
If you wish to delete your dashboard account, please click here.